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Mu5ch1n4t0r
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Posts: 90
Registered: ‎09-02-2012
Location: Germany
Views: 418
Message 1 of 8

many unknown devices in device manager and windows asking for restart

after starting windows there pops up some windows asking me to restart
and it seems it sometimes installs some software and many times fails to install some drivers
because there is a list in the device manager of unklnown devices, which gets longer and longer every time this happens

I have an edge 535 and windows home premium 64

Retired Support Specialist
Posts: 1,090
Registered: ‎09-24-2013
Location: Bangalore
Views: 397
Message 2 of 8

Re: many unknown devices in device manager and windows asking for restart

Hi,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that you have missing drivers in the device manager of your Lenovo ThinkPad Edge 535.

 

I would suggest you to run Think Vantage system update which will automatically download and update the latest drivers for your device.

 

Hope this helps!

 

Best regards,

Mithun.



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Mu5ch1n4t0r
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Posts: 90
Registered: ‎09-02-2012
Location: Germany
Views: 373
Message 3 of 8

Re: many unknown devices in device manager and windows asking for restart

Already run the update tulity multiple times but it does not find any new drivers or updates, which would solve the problems. Also installed already all important driver updates with this utility.
Retired Support Specialist
Posts: 1,090
Registered: ‎09-24-2013
Location: Bangalore
Views: 365
Message 4 of 8

Re: many unknown devices in device manager and windows asking for restart

Hi,

 

If system update is not able to retrieve updates for your system, you can manually download the drivers from Lenovo Support page. Enter the MTM number of your machine in the quick path and manually download the related drivers under drivers and downloads section. If you have any difficulties, please share the MTM number of your device and the details of the missing drivers.

 

Hope to hear back from you soon!

 

Best regards,

Mithun.



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Mu5ch1n4t0r
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Posts: 90
Registered: ‎09-02-2012
Location: Germany
Views: 350
Message 5 of 8

Re: many unknown devices in device manager and windows asking for restart

what is the MTM number and where can I find it?
Also, this really solves it? Why does the update utility not find all drivers? Can they not solve these problems with the update utility?
Retired Support Specialist
Posts: 1,090
Registered: ‎09-24-2013
Location: Bangalore
Views: 341
Message 6 of 8

Re: many unknown devices in device manager and windows asking for restart

Hi,

 

MTM number can be found in BIOS or install Lenovo solution center and you can find it under system information.

Else, you can find it at the bottom of your laptop.

 

I hope you are using the latest system update to get the driver updates. If you can’t still get the latest updates, possibly the updates were not included in the package and you have to wait for it. In that case, you have to manually download and install the drivers. Sorry about that.

 

Best regards,

Mithun.



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Mu5ch1n4t0r
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Posts: 90
Registered: ‎09-02-2012
Location: Germany
Views: 331
Message 7 of 8

Re: many unknown devices in device manager and windows asking for restart

Great, so your update packages are not so good maintained?
I am already using the latest version of the utility but will try some drivers from the website.

Can you give me the direct link to the right website with the drivers?

Retired Support Specialist
Posts: 1,090
Registered: ‎09-24-2013
Location: Bangalore
Views: 319
Message 8 of 8

Re: many unknown devices in device manager and windows asking for restart

Hi,

 

Entering the MTM number in the Lenovo Support page will bring up all the compatible drivers for your device.

 

Best regards,

Mithun.



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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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