01-21-2013 05:32 PM
hi, recently i have a problem with my laptop, it started with a blue screen and a lot of white letters, then it turns off by it self, i turneded "on" and it goes to the "windows error recovery"" so, i choose safe mode to try to get system restore, and NOTHING... IT JUST WENT TO ADVANCE SYSTEM RECOVERY, i tryed many times this way with no success, so the option i got was to go to advance recovery, i press ok to continue, after it finishe it say that it went to the point of new like the factory sended, now it doesn't boot up at all.... and everytime I turn it on it goes to the windows error recovery over and over again and try to load windows by it self..... what should I do???
01-21-2013 06:57 PM
There are a few options that you could utilize for this issue. If you are trying to boot into Safe Mode to try and restore Windows to an earlier place in time, you could try booting into Safe Mode manually, which can be accomplished by tapping F8 when you turn on your system until a menu pops up asking if you want to go into Safe Mode. Select Safe Mode and see if that lets you get to your desktop.
Another method to accomplish a system restore will involve using WinRE (Windows Recovery Environment). This method requires a recovery disc, but you should be able to boot from the CD and use the disc to set Windows back to an earlier state.
The final method also requires a Windows disc, but would involve reinstalling Windows. This would remove all of your files, however.
Hope it helps,
01-21-2013 08:07 PM
thanks for your responses, i tryed f8 and nothing, unfortunally i dont have recovery discs with me, im going to try togo into bios (F2) I'll keep you in touch, and thanks once again.
01-23-2013 08:00 PM
BIOS may help you with your issue, but can you not get into Safe Mode at all? What is your machine type and model so that I can further research this issue? Also, what operating system are your running?
Thanks in advance,