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Jamos007
Paper Tape
Posts: 3
Registered: ‎07-13-2011
Location: Melbourne, Australia
Views: 658
Message 1 of 4

new Laptop ThinkPad Edge E520 Audio dying - running Ventrilo application kills all audio?

Hey,

bought this new laptop ThinkPad Edge E520 from Lonovo, so far its a good laptop for the price, last night i installed an application called Ventrilo and when running the app i get below error message and then all sound ceases to function on the laptop until i reboot it.

 
Failed to open sound input device. rc=-10, CreateCaptureBuffer failed. HR=DSERR_NODRIVER. No sound driver is available for use
 
I use the ventrilo application with World of Warcraft to comm. to other players, i have used this for years and never had a problem
 
(Ventrilo 3.0.0 is the next evolutionary step of Voice over IP (VoIP) group communications software.)
Guru
Posts: 9,598
Registered: ‎12-26-2009
Location: CA
Views: 656
Message 2 of 4

Re: new Laptop ThinkPad Edge E520 Audio dying - running Ventrilo application kills all audio?

Run System Update, update all of your drivers.

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
Jamos007
Paper Tape
Posts: 3
Registered: ‎07-13-2011
Location: Melbourne, Australia
Views: 639
Message 3 of 4

Re: new Laptop ThinkPad Edge E520 Audio dying - running Ventrilo application kills all audio?

hey man

i went to Devices and Printers --> right click --> device installation settings -->  yes do this automatically then

i went to Device Manager - expanded the sound, video and game controllers --> right click --> update driver software --> says its up to date...

is that the kind of system update you are recommending?

 

i read a fix on another forum where a bloke was using a usb microphone and he changed the usb port and that fixed this problem,

 

any help would be appreciated?

 

Guru
Posts: 9,598
Registered: ‎12-26-2009
Location: CA
Views: 637
Message 4 of 4

Re: new Laptop ThinkPad Edge E520 Audio dying - running Ventrilo application kills all audio?

Your ThinkPad E520 should have been preloaded with a program called ThinkVantage System Update (essentially an auto-updater for all things ThinkPad). Search for System Update in the Start Menu.

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U

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