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lle320
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Posts: 6
Registered: ‎12-16-2012
Location: austria
Views: 4,021
Message 1 of 7

overheating of e320

Hi all,

 

does anybody else have problems with heat and the e320 when gaming, especially if it is more than 25°C (~80°F) in the room (summer)? Or is it a problem with my laptop only?

It starts with loud fan noises (of course) and sometimes results in automatically turning of the computer with a beep - that's why i guessed it to be temperature problems.

I already tried cleaning the fan with a brush, so this should not be the problem. My guesses are that either the cooling is to weak for the extra graphics device or the heatpipe may have a problem. Any other ideas or similar experiences?

 

Thanks for replies,

 

Lle320

Retired Support Specialist
Posts: 1,291
Registered: ‎12-06-2012
Location: Raleigh, NC
Views: 3,801
Message 2 of 7

Re: overheating of e320

Hi, Lle320

 

The ambient temperature in a room can make a system more prone to shutting down, especially if the computer runs hot anyway. So keep this in mind when using the computer or gaming when the weather is hot.

 

As for the hardware of the computer, when you say "extra graphics device," have you installed another graphics card into your machine? Also, is this issue intermittent or does it happen frequently? And how long has this problem been occurring?

 

Best,

Adam

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lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
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Registered: ‎12-19-2008
Location: Australia, Melbourne
Views: 3,799
Message 3 of 7

Re: overheating of e320

download hwinfo32, and then in the sensors tab, log the temperature of the laptop, this should record the temperature of the CPU till the moment when it shuts down.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
daveee
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Posts: 13
Registered: ‎12-11-2012
Location: UK
Views: 3,792
Message 4 of 7

Re: overheating of e320

The feet aren't big enough on the e320 to raise it up enough to get decent airflow through the base of the machine.  Find a replacement for the rubber feet and you'll be sorted.  I myself use 8mm adhesive insulation tape.

lle320
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Posts: 6
Registered: ‎12-16-2012
Location: austria
Views: 3,780
Message 5 of 7

Re: overheating of e320

Hi, thank you for your replies.

@Gamloi: of course the outside temperature does influence the cooling performance of a computer. But normal summer temperature should usually not be a problem in my opinion. No, i did not install another graphic board, what i meant to say by that is that my laptop not only has the default Intel HD 3000 but additionally the ATI Radeon HD 6630M offered by lenovo as an optional upgrade. The shutdown happens everytime i play games at the highest possible settings where the game still runs without lags, but without overclocking my hardware.

@lead_org: i downloaded the software and will try to rebuild the situation. I will post results as soon as I have them.

 

Edit: I did not manage to bring the system to shutdown, but the GPU-temperature rised up to 92.5°C (about 200°F) at a room temperature of 20°C (68°F).

 

@davee: I already figured that one out, too and raised my laptop to increase the airflow. Did/do you have similar problems with the e320? I am trying to determine whether this is a common problem due to too weak cooling or if it is only with my system - which would mean that there is some problem with hardware.

daveee
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Location: UK
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Message 6 of 7

Re: overheating of e320

I had a few random crashes while 3d gaming and attributed them to heat without any real investigation.  I went out and bought a roll of adhesive insulation tape, 10mm wide and 8mm deep and stuck some to the bottom of my e320.  No more crashes and the air that comes out the right hand vent onto my mouse hand feels a little cooler possibly because it's moving at higher speed.

lle320
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Posts: 6
Registered: ‎12-16-2012
Location: austria
Views: 3,006
Message 7 of 7

Re: overheating of e320

hey daveee,

 

thank you, that helps me. i tried it as well with my laptop on "higher grounds" but it did not really help during summertime - the system still crashed now and then. I will probably contact Lenovo next year as soon as it happens again.

 

Happy new year to you all,

 

Lle320

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