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2 Posts

09-26-2017

Bulgaria

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unable find correct Intel graphics driver e570

2017-09-26, 16:56 PM

Hi there, I need clear description - is my ThinkPad e570 M/T 20h500c4bm fully suported for Win8.1-x64 or partially. It have two graphics controllers Intel HD graphics 620+Nvidia 940mx.
I don't find driver for Intel HD graphics. Instead of Intel here is Microsoft basic graphics driver.

With this driver, the text is not clear, it is blurry. Also screen brightnes not be changed.

I try Lenovo System Update, Lenovo Service Bridge+Autodetect, Microsoft Windows update, Intel Driver & Support Assistant. None of them help me. I try all versions of Intel HD graphics 620 from Intel.com for win8.1x64 - 15.36, 15.40, 15.45. There two messages - "This computer does not mees the minimum requirements for installing the software" or "Windows has determined the software for your device is up to date".

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1811 Posts

12-12-2016

India

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Re: unable find correct Intel graphics driver e570

2017-09-26, 17:18 PM

Hi CvetanS1,

Warm Greetings & welcome to Lenovo Community, happy to have you here.

 

Kablake processors or Intel 7th Geneartion prcoessors only supports Windows 10 according to Intel - Supported Operating Systems for Intel® Graphics Products

 

I hope the above information helped you.

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,
Prabhansh
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