Support in other languages: 
Showing results for 
Search instead for 
Do you mean 

Welcome to the Forums!

Welcome to Lenovo's Peer-to-Peer Discussion Community!
Please note our guidelines. How to register and login and Community FAQs.

Help Lenovo Shape the Future of PCs

Take the ownership survey. Share your ideas with our product team

Community Spotlight

Visit the Community Blog

Are you ready for Windows 10?

Get to know Windows 10
Visit the Windows 10 Support Center
Reply
Paper Tape
Posts: 2
Registered: ‎11-20-2011
Location: Germany
0 Kudos

Bad manufacturing of Edge E 320 Display .. with youtube - link

Hi,

I have opend my brand new packaging of the brand new Edge E 320 some months ago and as I took this subnotebook in my hands ... I see this:

 

http://www.youtube.com/watch?v=JrHxpy0gtAY

 

I heard their are more people with this problem.

 

First I called Lenovo Support.

The only sentence I got was: Sorry, but display hinges are NOT within the quarantee. - But, you sended me a bad manufactured notebook!! - Sorry, but display hinges are NOT within the quarantee. - But it is not a question of damage or not-working .. it is .. - SORRY, but display hinges are NOT within the quarantee.

 

So: I sended it back to the shop and got no reaction since weeks.

 

What will happen within the next weeks, months or years?

 

Yes