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Paper Tape
Posts: 5
Registered: ‎03-25-2011
Message 1 of 9 (3,761 Views)

Bluetooth mouse issue with Windows 7 in Edge 13.

Hello,
I can't' get  Bluetooth mouse working with Windows 7 - when I switch it on Bluetooth manager can see the device, but driver installation fails and in device manager I can see "unknown peripheral Bluetooth device". I'm not sure that it's a problem of device since its'a regular 3-button  mouse device with no extra features.

Bit Torrent
Posts: 1,213
Registered: ‎12-24-2010
Location: Perth, Australia
Message 2 of 9 (3,736 Views)

Re: Bluetooth mouse issue with Windows 7 in Edge 13.

Hello mate,

 

What's the brand of the mouse?

Can you test it with another computer? Does it work?

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Paper Tape
Posts: 5
Registered: ‎03-25-2011
Message 3 of 9 (3,733 Views)

Re: Bluetooth mouse issue with Windows 7 in Edge 13.

Hi there,

 

It's an A4Tech BT-630. at the moment I can't check it anywhere else.

 

Btw, device ids are:
BTHENUM\{00001124-0000-1000-8000-00805f9b34fb}_VID&000209da_PID&80f0
BTHENUM\{00001124-0000-1000-8000-00805f9b34fb}_LOCALMFG&000f


Posts: 3,625
Topics: 29
Solutions: 291
Registered: ‎01-21-2010
Location: Etters, PA
Message 4 of 9 (3,721 Views)

Re: Bluetooth mouse issue with Windows 7 in Edge 13.

http://a4tech.com/download%20driver.asp?cmodnum=BT-630

 

Here's a driver for that mouse. See if that helps.



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Paper Tape
Posts: 5
Registered: ‎03-25-2011
Message 5 of 9 (3,714 Views)

Re: Bluetooth mouse issue with Windows 7 in Edge 13.

Thanx mate, but I've already tryed that wthout any luck.

 

I'm going to try it again fully cleaning the original mouse driver before....

Posts: 3,625
Topics: 29
Solutions: 291
Registered: ‎01-21-2010
Location: Etters, PA
Message 6 of 9 (3,704 Views)

Re: Bluetooth mouse issue with Windows 7 in Edge 13.

http://www.gmb.nl/repository/5851/A4-BT-630-1_manual---45d7d8f6-1123-4cb0-a619-5aa8374d3c18.pdf

 

You probably already have this, but here's your manual. 



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Paper Tape
Posts: 5
Registered: ‎03-25-2011
Message 7 of 9 (3,694 Views)

Re: Bluetooth mouse issue with Windows 7 in Edge 13.

nope, still no luck.

I've tryed to clean all BT devices and then reinstall Thinkpad Bluetooth driver after I installed driver from A4tech webite, and still no luck - system can see BT mouse connected but fails with BT HID device driver installation.

 

Im wondering - does anyone has this mouse workin'?

Posts: 3,625
Topics: 29
Solutions: 291
Registered: ‎01-21-2010
Location: Etters, PA
Message 8 of 9 (3,667 Views)

Re: Bluetooth mouse issue with Windows 7 in Edge 13.

Did you try manually updating the driver?  Don't let windows update the driver.  In device manager click on the device and click update driver.  In the next window click browse my computer for driver software.  In the next windows click browse and go to the folder where the driver is. Then click next and see if the driver installs.

     I assume you have a good battery in, and the mouse is switched on at the bottom, right?



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Paper Tape
Posts: 5
Registered: ‎03-25-2011
Message 9 of 9 (3,605 Views)

Re: Bluetooth mouse issue with Windows 7 in Edge 13.

Well, there is a lot of bluetooth-reateddrivers, which one to update?

Yes, you are right - the battery is good and the mouse is switched on, I can see a new deixe appeared in device manager but system fails to install bluetooth HID device driver.
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