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802.11n
Posts: 79
Registered: ‎06-16-2012
Location: USA
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E530 - unable to download OneKey Recovery Pro

Lenovo Solution Center backup section says I can download OneKey Recovery Pro but when I click on the Download button it forwards me to the consummer support website (I assume it's for Ideapad series) and when I introduce my serial number there it says it's invalid. 

Fanfold Paper
Posts: 9
Registered: ‎07-15-2012
Location: germany
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Betreff: E530 - unable to download OneKey Recovery Pro

Hello,

 

does anyone has a solution? Have the same Problem.

Retired Employee
Posts: 2,836
Registered: ‎03-20-2012
Location: Malaysia
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Re: E530 - unable to download OneKey Recovery Pro

hi nwaves,

 

Thanks for your post. The System you're using is a "ThinkPad" System. Think systems are normally equipped with their own type of recovery software named "Rescue and Recovery". The "One Key Recovery" are normally meant for systems running on "ideaPad" systems. Its uncertain to as why you're getting prompts to download the OKR. 

 

Just wanted to make sure here, is there anything in the programs that shows a program "Rescue and Recovery".  AM not sure exactly what could be the cause, but i'll need to consult the teams first though. 

 

I'll get back to you as soon as i can.

What's DOS?
Posts: 1
Registered: ‎07-27-2012
Location: the Netherlands
0 Kudos

Re: E530 - unable to download OneKey Recovery Pro

@Nine

 

I'm curiuous for your answer as well. I have the same 'problem'. Lenovo Solution Centre asks to select an assisting program to make a back-up and I can choose between OneKey Recovery Pro and Microsoft Windows Backup.

I'm working on a new Thinkpad E530 NZQA4MH.

 

Thanks in advance for your answer.

Monique

Highlighted
Lenovo Staff
Posts: 2,903
Registered: ‎10-29-2009
Location: NC

Re: E530 - unable to download OneKey Recovery Pro

It's a bug in Lenovo Solution Center.  It is supposed to point you to this website:

http://support.lenovo.com/en_US/detail.page?LegacyDocID=migr-4q2qak

Retired Employee
Posts: 2,836
Registered: ‎03-20-2012
Location: Malaysia
0 Kudos

Re: E530 - unable to download OneKey Recovery Pro

hi monique71,

 

As "

 

 

What's DOS?
Posts: 1
Registered: ‎08-01-2012
Location: Denmark
0 Kudos

Re: E530 - unable to download OneKey Recovery Pro

Hi,

 

I have just installed my S430.

 

After launching the Lenovo Solution fo Small Businnes, I picked the "Enhanced Backup and Restore" icon.

At the bottom rigth I pressed "Launch". The following process installed OneKye Recovery Pro.

 

What's DOS?
Posts: 1
Registered: ‎08-13-2012
Location: South Jersey
0 Kudos

Re: E530 - unable to download OneKey Recovery Pro

This is exactly right.  The easiest way to install the OneKey Recovery Pro software is run Lenovo Thinkvantage Tools from the Start menu.  The top left choice is for Enhanced Backup & Restore and you can install the software from there.

Retired Employee
Posts: 2,836
Registered: ‎03-20-2012
Location: Malaysia
0 Kudos

Re: E530 - unable to download OneKey Recovery Pro

Hi all,

 

Hope you're all doing well. It has come to my attention that the OKR (One-key-recovery) has been made available for the E530 system that was released in DEC 2012. To those of you wanting to download the OKR please click the link below.

 

http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/z937_setup_okr450_009c.exe

 

hope this helps.

 

Regards