English Community

Lenovo NotebooksLenovo IdeaPad 1xx, 3xx, 5xx & 7xx, Edge, LaVie Z, Flex Notebooks
All Forum Topics
Options

2 Posts

09-22-2016

US

2 Signins

40 Page Views

  • Posts: 2
  • Registered: ‎09-22-2016
  • Location: US
  • Views: 40
  • Message 1 of 2

Edge 2 keyboard stopped working

2016-09-22, 0:24 AM

I've only had my Edge 2 for about two month and now the keyboard doesn't work.  I don't know if this provides a clue, but if I have the cursor in notepad and press the ctrl key, a time/date stamp appears.  If I press the 4 or 5 key, the find window opens.  Pressing the "Num Lock" acts like a tab, moving the cursor a number of spaces to the right.  The function key "Fn" results in a tilde or accent mark in notepad.

 

Any suggestions on how to fix this?  Thanks in advance.

Reply
Options

3815 Posts

12-24-2015

IN

2177 Signins

71411 Page Views

  • Posts: 3815
  • Registered: ‎12-24-2015
  • Location: IN
  • Views: 71411
  • Message 2 of 2

Re: Edge 2 keyboard stopped working

2016-09-23, 12:44 PM

Hi there, Best          -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Did you check in safe mode?

 

Perform the below steps:

1)     Completely shut down the machine.

2)     Remove the Battery.

3)     Remove the Charger / AC Adaptor.

4)     Press and Hold on the Power Button for 20 continues Seconds.

5)     Connect the Charger / AC Adaptor.

6)     Press and Hold on the Power Button for 10 continues Seconds.

 

Also, does the external keyboard produce the same problem?

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete