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Lenovo Staff
Views: 5,001

Question

On my Win 7 laptop I have problems with the fingerprint option. I had registered several fingers but when I need to log into Windows 7 no fingerprint logo appears (even though the light of the fingerreader lights up). I have to press Control Alt Del and only then I'm able to use the fingerprint option.

 

All the drivers are current and up to date.

Answer

This could be a Settings issue, where you may have programmed your system to prompt for fingerprint access only after pressing on Ctrl+Alt+Del. Ensure that this is disabled.

 

To change this, proceed with the following:

Start Menu > Control Panel> System and Security> Administrative Tools > Local Security Policy.

 

Look for Security Option and double click on it to bring up a list of options.

 

KB1.jpg

 

Scroll down to Interactive Logon, and Select Disabled.

 

 KB1.jpg

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Comments

http://www.technlg.net/windows/fingerprint-logon-windows-7/

 

near the bottom might be of some help 

 

How to enable/disable finger print logon using group policy?

The group policy settings for biometric usage can be found in the below path.

Computer Configuration -> Administrative templates -> Windows components -> Biometric devices.

To disable fingerprint login, you can configure the setting ‘Allow users to log on using biometrics’ to disabled.

 

dont have a finger print scanner so im not that much help