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Paper Tape
Posts: 4
Registered: ‎01-05-2009
Location: Manila, Philippines
0 Kudos
Accepted Solution

Printer error on HP D2660

I have a Thinkpad R61i and two Thinkpad Edge 14 all running on Win 7 SP1.


I have a DP D2660 which works perfectly on the R61i but produces a printer error whenever I print heavy graphics on the D2660. Normal text prints ok.


I have tried the HP diagnostic tool and it says that all is fine (latest drivers etc) - but then the printing fails.


Any suggections?

ThinkPad R61i 7732-B6T
Posts: 3,442
Topics: 26
Kudos: 440
Solutions: 266
Registered: ‎01-21-2010
Location: Etters, PA
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Re: Printer error on HP D2660

Are the edge 14's  running the same version driver as the r61i?  


If not, that could be the problem.


I had a problem with an hp printer where it worked fine and then it wanted to update the software, so I let it.  After it updated, certain functions wouldn't work any more.  hp wanted to download a patch and it would've cost me 60.00 us.  So, I searched hp's site and the older driver wasn't there.  So I had the laptop revert to the previous driver and everything worked again.   


I won't let it update itself anymore.

T430u, x301, x200T, x61T, x61, x32, x41T, x40, U160, ThinkPad Tablet 1838-22R, Z500 touch, Yoga Tab 2 Windows 8.1, Yoga 3 Pro
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Paper Tape
Posts: 4
Registered: ‎01-05-2009
Location: Manila, Philippines
0 Kudos

Re: Printer error on HP D2660

For information as someone else may have the problem - I found the answer in another forum:


"I'll assume these print drivers are  written by a company called Zenographics.  Uncheck "Enable Bidirectional  support" on the Port tab of the printer properties.  The language  monitor for the device requires a resource that the remote user does not  have  access to.  Unchecking the setting removes the language monitor from  the print path."        

ThinkPad R61i 7732-B6T