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Posts: 98
Registered: ‎07-03-2009
Location: Connecitcut
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Send in Thinkpad Edge for cover change?

If still in warranty, and say (in my case) only several days old (bought from a retail store, not lenovo directly) would it be possible to send the laptop back and get a matte finish rather than the glossy one?

 

I assume no, but I figure it's worth asking so someone who "knows" can say no.

 

I like the midnight black but I KNOW I would enjoy the matte finish so much more.

Posts: 20,898
Topics: 128
Kudos: 1,253
Solutions: 1,344
Registered: ‎12-19-2008
Location: Australia, Melbourne
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Re: Send in Thinkpad Edge for cover change?

no you can't. 

Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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Posts: 98
Registered: ‎07-03-2009
Location: Connecitcut
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Re: Send in Thinkpad Edge for cover change?

Sucks

Posts: 5,184
Solutions: 560
Registered: ‎11-23-2007
Location: United States
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Re: Send in Thinkpad Edge for cover change?

the 13" matte lid by itself is $67 plus tax and shipping.   if you were inclined enough, you might be able to find a lenovo service partner in your area who would be willing to swap it out for you.

ThinkStation C20      ThinkPad X1C · X220 · X60T · 600Microsoft MVP

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Posts: 27
Registered: ‎05-10-2010
Location: Toronto
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Re: Send in Thinkpad Edge for cover change?

If it's only a few days old, then I suggest you get an exchange through the retailer from whom you purchased the Thinkpad. This is not a warranty issue.

[Lenovo Edge 13, Type 0197-26U w/ 4 GB RAM]