One day, when I turned on the My Edge 13 it was very slow. It takes long time to boot (~ 5 minutes). I can still copy and paste files from primary partition. Starting a program is painfully slow.
It is the same in “Safe Mode”, relatively faster than above but still very slow. It started all of a sudden, not a gradual increase.
I monitored the processors and memory from Task Manager. There is nothing running extra.
When I click “ My computer”
The file is opened up, I can see the partitions. However it does not load 100% (green bar in the address bar never reaches to 100%). I cannot access recovery partition (Q.
i) I want to create a recovery CD from partition Q: however I cannot access it. Below is what happens.
Double click on Q, hanging around 5 minutes then gives the following error;
“Q: Application not found”
Right click, then click “Open”, hanging for several minutes then gives the following error;
“Q: is not accessible
The request could not be performed because of an I/O device error”
These steps above give the same results in “Safe Mode” too.
ii) From Disk Management, I can see all partitions as Healthy. Q: partition is shown as RAW, as opposed to NTFS for other partitions, I don’t know what it means.
iii) When I tried to use Rescue & Recover 4 option (through startup or windows) , it never boots up. It hangs on start up page for several hours then gives error.
iv) I was able to scan with “Disk Errors and Repairs” all partitions other than recovery Partition (Q. Q is not accessible.
There is not a restore point before this problem started.
It does not look to me a HDD failure. Any help appreciated