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Fanfold Paper
Posts: 8
Registered: ‎10-29-2011
Location: NY
Message 1 of 4 (359 Views)

glass is not flush with my e420s

I just got a new e420s and it performs well, but I noticed that the glass on the screen kind of bumps up and I have to nudge it back in place. would lenovo replace this? or repair this in any way? I got this laptop 5 days ago.

Guru
Posts: 9,240
Registered: ‎12-26-2009
Location: Toronto, Canada
Message 2 of 4 (351 Views)

Re: glass is not flush with my e420s

I'd call Support and try asking. Was it like this out of the box?
W520: 2720QM, Q2000M at 1082/1376, 32GB RAM, 500GB + 750GB HDD, FHD screen & MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 160GB HDD, WXGA+ screen
TPT1: 1839-23U
Fanfold Paper
Posts: 8
Registered: ‎10-29-2011
Location: NY
Message 3 of 4 (349 Views)

Re: glass is not flush with my e420s

yeah. I have to push it back, but after a few minutes, its back out again
Posts: 21,009
Topics: 128
Kudos: 1,272
Solutions: 1,357
Registered: ‎12-19-2008
Location: Australia, Melbourne
Message 4 of 4 (345 Views)

Re: glass is not flush with my e420s

this is a manufacturing defect and should be covered under standard warranty.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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