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Posts: 8
Registered: ‎10-29-2011
Location: NY
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Accepted Solution

glass is not flush with my e420s

I just got a new e420s and it performs well, but I noticed that the glass on the screen kind of bumps up and I have to nudge it back in place. would lenovo replace this? or repair this in any way? I got this laptop 5 days ago.

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Posts: 8,986
Registered: ‎12-26-2009
Location: Vancouver
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Re: glass is not flush with my e420s

I'd call Support and try asking. Was it like this out of the box?
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen & MB168B+
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen
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Posts: 8
Registered: ‎10-29-2011
Location: NY
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Re: glass is not flush with my e420s

yeah. I have to push it back, but after a few minutes, its back out again
Posts: 20,904
Topics: 128
Kudos: 1,259
Solutions: 1,344
Registered: ‎12-19-2008
Location: Australia, Melbourne
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Re: glass is not flush with my e420s

this is a manufacturing defect and should be covered under standard warranty.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft