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Jill29
Paper Tape
Posts: 1
Registered: ‎06-21-2017
Location: US
Views: 593
Message 1 of 2

2016 Lenovo Thinkpad Yoga 11E

My daughter just started using this device and after 5 days, there is no sound.  I've tried uninstalling the drivers and reinstalling, updating, trying headphones and nothing is working.  Would it help to try and reset the whole computer?

Retired Support Specialist
Posts: 1,803
Registered: ‎12-12-2016
Location: IN
Views: 576
Message 2 of 2

Re: 2016 Lenovo Thinkpad Yoga 11E

Hi Jill29,

Warm Greetings & welcome to Lenovo Community, happy to have you here.

As I understand that you are facing issue in your ThinkPad Yoga 11E in which there is no sound output.

Before resetting your system try to check the speakers on Windows generic drivers. And please have a look on this article & let us know about any update  

 

I hope the above information helped you.

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,
Prabhansh
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