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06-21-2017

United States of America

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2016 Lenovo Thinkpad Yoga 11E

2017-06-21, 13:42 PM

My daughter just started using this device and after 5 days, there is no sound.  I've tried uninstalling the drivers and reinstalling, updating, trying headphones and nothing is working.  Would it help to try and reset the whole computer?

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1811 Posts

12-12-2016

India

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Re: 2016 Lenovo Thinkpad Yoga 11E

2017-06-21, 16:03 PM

Hi Jill29,

Warm Greetings & welcome to Lenovo Community, happy to have you here.

As I understand that you are facing issue in your ThinkPad Yoga 11E in which there is no sound output.

Before resetting your system try to check the speakers on Windows generic drivers. And please have a look on this article & let us know about any update  

 

I hope the above information helped you.

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,
Prabhansh
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