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rbartlett22
What's DOS?
Posts: 1
Registered: ‎10-18-2017
Location: US
Views: 1,365
Message 1 of 2

Lenovo Thinkpad Chromebook 11e not charging

I’ve had this chrome book and charger for 2 years now and I used it a few days ago but just took it out to realize it was dead. I went to go charge it and when I pluged it in, the light didn’t flash. Not thinking, I left it in to “charge.” When I and back, I tried to turn it on and when I hold the power button down on the side, the light repeatedly flashes quickly. I’ve tried many different outlets, but the chromebook won’t charge. I don’t know what’s wrong...any help?

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Support Specialist
Posts: 477
Registered: ‎05-02-2019
Location: US
Views: 213
Message 2 of 2

Re: Lenovo Thinkpad Chromebook 11e not charging

Hi @rbartlett22!

 

Welcome to Lenovo Community Forums.

 

Did you try using a different source of power or outlet to plugin the AC adapter? You may also try to use a different charger and observe if the machine will charge.

 

Hence, if the machine is not charging the AC adapter could be the problem and we suggest that you reach our phone support team for in warranty device. https://pcsupport.lenovo.com/us/en/contactnow

 

For out of warranty, you may purchase the AC adapter using this part number 00HM663 to check the price and availability visit Lenovo Encompass.

 

 

Regards,

 

Edited: added more details.



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