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Paper Tape
Posts: 2
Registered: ‎03-29-2016
Location: DE
Message 1 of 3 (2,266 Views)

Lenovo Thinkpad Yoga X1 Touchscreen does not work

Hi All,

 

i just purchased a brand new Thinkpad Yoga X1 and out of the box the touchscreen isn't recognized by windows and neither input via fingers nor via pen works.

 

I would greatly appreciate it, if anyone could tell me if it's just some wrong settings or if the laptop is faulty.

 

Thank you in advance,

Torben

Guru
Posts: 1,480
Registered: ‎05-29-2010
Location: SG
Message 2 of 3 (2,246 Views)

Re: Lenovo Thinkpad Yoga X1 Touchscreen does not work

Welcome Torben

1. You could first try to run Lenovo System Update to see if there is any updates.

2. If no updates or problem persist after updates, contact Tech Support.

 

Peter
ThinkPad W520 | ThinkCentre E73 SFF | Yoga 11s | Yoga 3 Pro | Yoga 900 | Yoga Home 900 | Yoga Tablet 2 Pro | Miix 2 10" | IdeaPad Y460p | IdeaPad K1 | 3000 Y300 

Give kudos to reward people for their assistance | Mark thread solved if the solution works | I am an active volunteer, not an Lenovo employee

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W520 ; Dolby ; IdeaPad Slate Tablet ; Yoga 3 Pro ; X100e ; Vibe Shot ; Yoga 900 ; P50

Paper Tape
Posts: 2
Registered: ‎03-29-2016
Location: DE
Message 3 of 3 (2,234 Views)

Re: Lenovo Thinkpad Yoga X1 Touchscreen does not work

Hello Peter,

thanks for your quick response. Unfortunately it was not a software problem, but the dealer I bought it from exchanged it without any hesitation and now I have new unit that works like a charm.

Best Regards,
Torben