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2 Posts

11-26-2010

Boston

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  • Registered: ‎11-26-2010
  • Location: Boston
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BSOD on a new laptop

2010-11-26, 2:53 AM

My wife has a Lenovo 2842 8U (I guess that's the correct model number) and she's suddenly starting getting BSODs at random times.  No specific website, no specific activity - just random;y crashing.

 

Here's a screenshot of the BS:

http://i56.tinypic.com/tage1u.jpg

 

Here are her machine specs:

http://i51.tinypic.com/29p2236.jpg

 

Any ideas as to what might be causing this?

 

BIOS update needed?  Driver issue?

 

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108 Posts

09-11-2010

Romania

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  • Posts: 108
  • Registered: ‎09-11-2010
  • Location: Romania
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Re: BSOD on a new laptop

2010-11-27, 21:05 PM
your bsod message it specifies that your lappy has a problem with netwns32.sys file which is a file from your intel wireless driver.
so i say better update the driver to the last version that u find on intel support site and see if its working.
if its not working then u should contact lenovo support......
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28 Posts

07-22-2009

USA

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  • Posts: 28
  • Registered: ‎07-22-2009
  • Location: USA
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Re: BSOD on a new laptop

2010-11-28, 18:58 PM

Giday papertape....

A Common Problem with Lenovo laptops = windows updates clashes with Lenovo drivers that LENOVO custom'zer's suppos'ly for its machine = FOR INTEL HARDWARE e.g. = wireless cards, Graphics Display cards etc.....

SO I would go to control panel , and either "roll back" the current driver OR ... uninstall  and install  drivers from here : ( relevant for your laptop model )

 

http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=DRVR-MATRIX#hp 

 

Cheers

Thinkpads - W;X &T Series (work)
Home- T60p;T43p;T20
few others
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