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L380 Dual External Monitors

2019-05-17, 11:55 AM

I have an L380 provided by my employer and thought I'd come up with a good solution for connecting two external monitors whilst working from home.


I purchased a USB C to HDMI Cable for one monitor and utilised a HDMI to HDMI cable for another monitor. As theres a USB C video enabled port and a HDMI port on the L380 I saw no reason for this to be unsuccesful.


However, it would appear I can only have one display active at any one time. If I turn one monitor off, the other comes on... but I'm unable to run both simultaneously.


Is there any reason why this is happening and what are my options for utilising two external monitors at the same time?


Many thanks.


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Re: L380 Dual External Monitors

2019-05-18, 9:46 AM

Hi Tangy,


Welcome to the community forums.


Try updating the display driver and BIOS. You may download the updates here: https://support.lenovo.com/us/en/. Let us know how it goes. 



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Re:L380 Dual External Monitors

2020-08-30, 14:55 PM

I have the same issue as mentioned in original thread. As per L380 manual its is supposed to support minimum 2 monitors via HDMI and USB-C. But either of two is working only. I updated latest Graphics driver as well from intel website and no resolution. My BIOS is updated as per Lenovo Vantage. Please suggest how to fix this issue as my other monitor is getting dust.

I felt cheated because my old Lenovo laptop has separate VGA and HDMI port and with it I can use 2 monitors easily. 


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Re:L380 Dual External Monitors

2021-01-03, 3:37 AM

I am having the same problem, Were you able to solve this issue? If yes, please let me know how.

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