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10-30-2019

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Lenovo L13 does not turn on

2020-02-06, 12:06 PM

Hello, 4 days ago I bought a Lenovo L13, the symptoms are: When you pressed the power button to turn it on, it stays on, after a while it turns on the esc key, f1 and block shift. All this with the black screen and without passing anything

 

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1817 Posts

08-02-2018

US

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Re: Lenovo L13 does not turn on

2020-02-06, 21:27 PM

Hi markiss22! Let's try to power cycle the laptop by holding down the power button for 10-15 seconds while its unplugged from the outlet. If the issue is the same, try connecting it to an external monitor and check if the display is the same. If yes, there is a possibility of a hardware problem and we suggest you to reach out to our support: https://support.lenovo.com/us/en/supportphonelist or bring it to any of our authorized repair centers for further assistance. You can find the list here: https://support.lenovo.com/in/en/solutions/ht118678. Filter the country and choose the nearest outlet base on your location. 



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2 Posts

10-30-2019

ES

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Re: Lenovo L13 does not turn on

2020-02-07, 12:39 PM

The solution has been to open the laptop and disconnect the battery. Because by holding down the power button nothing happens

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01-13-2008

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Re: Lenovo L13 does not turn on

2020-02-07, 16:32 PM

 wrote:

The solution has been to open the laptop and disconnect the battery. Because by holding down the power button nothing happens


Did you also try the emergency reset hole on the bottom?

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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