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45 Posts

09-15-2016

United States of America

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  • Posts: 45
  • Registered: ‎09-15-2016
  • Location: United States of America
  • Views: 525
  • Message 1 of 1

Multiple L14's with constant issues

2020-11-04, 14:08 PM

A few months ago we purchased about 30 L14's.  Since then about half have had issues with their wireless card or the touchscreen.  We have gotten constant reports that the L14s are not seeing any wireless network, which is true.  No other devices are having this issue, so it is not a problem with the wireless network.  It sometimes takes 3-4 reboots to get the computer to see any wireless networks.

 

We are having a similar issue with the touchscreens on the L14's.  They randomly stop working and then it takes 3-4 reboots to make it work again.

 

All drivers and BIOS have been updated to current versions.  Still running into the issue.  Are these bad machines, or did we get a bunch of lemons?  We have been using thinkpads for years and have never seen issues like this across a specific model.

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