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08-17-2012

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SL510 Integrated Camera Not found in Device Manager

2012-08-17, 13:56 PM

 

Hello to everyone,

 

I've been using my SL510 for more than a year.

Suddenly the integrated camera on the laptop stopped working. It does not appear in the device manager or in the BIOS.

 

I am running Windows 7 Pro.

 

Any help will be appreciated.

 

Thank You,

 

Kunal.

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547 Posts

07-19-2012

Raleigh, NC

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Re: SL510 Integrated Camera Not found in Device Manager

2012-08-17, 14:36 PM

Hi kunal_rohit,

 

Welcome to the Lenovo forums.  Can you try reinstalling your integrated camera driver and also the video driver (for the specific graphics card and operating system you have) from this page:

 

http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&DocID=HT063325

 

Let me know if this works.

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13 Posts

08-17-2012

UK

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Re: SL510 Integrated Camera Not found in Device Manager

2012-08-17, 23:56 PM

 

Hi  Ron,

 

Thank you for reply. You dont have to call me Kunal_   you can just call me Kunal.

 

I have tried reinstalling integrated camera driver it dint work. About the video driver, I wasnt sure which one to install. According to my laptop I've got Intel Mobile (R) 4 Seiries.....  i could not find driver on the link you gave for this chipset, unless am being stupid.

 

Please let me know.

 

Thank you,

 

Kunal

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5629 Posts

06-27-2008

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Re: SL510 Integrated Camera Not found in Device Manager

2012-08-18, 1:05 AM

hi.

 

what is the 7 character model-type # on the bottom of your sl510? (please don't post the serial number)

 

cheers.


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13 Posts

08-17-2012

UK

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Re: SL510 Integrated Camera Not found in Device Manager

2012-08-18, 11:11 AM

 

Hi,

 

The laptop model number is 2847 DNG

 

Thank you.

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Re: SL510 Integrated Camera Not found in Device Manager

2012-08-18, 17:23 PM

based on your post above with "Intel Mobile (R) 4 Seiries", this: http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS002526 looks to be the video driver you seek.

 

Intel Cantiga VGA Driver for Windows 7 (32-bit) - ThinkPad L410, L510, SL410, SL510

 

This package installs the software (display and audio drivers) to enable the following devices.
- Mobile Intel 4 series Express Chipset Family
- Intel® High Definition Audio HDMI

Supported ThinkPad systems:
- L410, L510
- SL410, SL510

Supported Operating Systems:
- Microsoft Windows 7 32-bit


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Re: SL510 Integrated Camera Not found in Device Manager

2012-08-19, 0:01 AM
Hi Sarbin,

tried to download the driver from that link, after clicking "run" it started installing but then came up with an error "your computer does not have the minimum requirement for installation ..."

Tried to save the setup file and then run. The error message did not show up, but not sure if it was installed or not.

Do you think it could be a hardware problem? is that why it doesnt show up in device manager?
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Re: SL510 Integrated Camera Not found in Device Manager

2012-08-19, 0:44 AM

It's sure possible. A factory recovery should deliver everything that was part of the original configuration in a working state.

 

I'm not at a pc right now, so I can't check for a hardware maintenance manual for your model. If you google for it, download it and see if the camera connection is part of the ribbon connector supporting the LCD. Maybe a connection is broken or damaged? Or maybe the camera itself just died, electrically.

 

Is your machine under warranty?

 

Cheers.


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Re: SL510 Integrated Camera Not found in Device Manager

2012-08-19, 11:00 AM

 

Hi,

 

Thanks for reply. Will try to find the manual.

 

unfortunately my warranty expired a few months ago.

 

Thanks

 

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Re: SL510 Integrated Camera Not found in Device Manager

2012-08-19, 15:56 PM

here's the hmm: http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/60y3635.pdf

pg132 shows camera removal.

 

i've never pulled apart a top cover assembly, but i believe that the camera cable is part of the larger lcd cable assembly. maybe your issue is as simple as the connector at the camera end being loose, or the camera itself is shot. it doesn't look difficult to replace that alone.

 

looks like the only disassembly required is pulling the battery and pulling the lcd bezel (pg130). hardest part is releasing the clips without breaking any, or so i've heard. if it's the camera, i've got no idea on cost. it might be cheaper just to get a usb camera.

 

hth.


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