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175 Posts

09-06-2018

Philippines

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  • Message 11 of 14

Re: Thinkpad L380 exclamation mark on battery sign, "slow charger, charging slowly"

2019-05-12, 16:34 PM

Sincerely apologize for that, you can enter the device serial number to download the latest drivers and BIOS update.

 

Here is how to get the serial number: https://pcsupport.lenovo.com/us/en/solutions/find-product-name

 

Here is the drivers & software download for the Thinkpad L380: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-l-series-laptops/thinkpad-l380-type-20m5-20m6/downloads



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10631 Posts

09-04-2014

Slovakia

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  • Location: Slovakia
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  • Message 12 of 14

Re: Thinkpad L380 exclamation mark on battery sign, "slow charger, charging slowly"

2019-05-20, 13:45 PM

 wrote:

Hi, I have Thinkpad L380 but you sent me the page of Thinkpad L380 Yoga.

Also BIOS and other drivers are up to date. I use the original charger and tried the solutions you suggested on this page but still have the same problem.


Please ensure you have the latest BIOS version 1.20 installed as this should resolve the issue. If you use ThinkVantage to update your system it may take another week for you to receive the BIOS update. You can manually download it from:

 

https://pcsupport.lenovo.com/sk/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-L-SERIES-LAPTOPS/THINKPAD-L380-TYPE-20M5-20M6/downloads/DS502400

 

Edit: Supported Systems: L380 & L380 Yoga

 

Andy

 

English Community Administrator
Lenovo eServices

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5 Posts

10-29-2018

Austria

17 Signins

155 Page Views

  • Posts: 5
  • Registered: ‎10-29-2018
  • Location: Austria
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  • Message 13 of 14

Re: Thinkpad L380 exclamation mark on battery sign, "slow charger, charging slowly"

2019-05-21, 16:51 PM
Thank you, version 1.20 solved the problem.
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1 Posts

10-06-2019

Indonesia

1 Signins

17 Page Views

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  • Registered: ‎10-06-2019
  • Location: Indonesia
  • Views: 17
  • Message 14 of 14

Re: Thinkpad L380 exclamation mark on battery sign, "slow charger, charging slowly"

2019-10-06, 2:10 AM

Hi Lenovo,

 

I have similar issue - exclamation mark on battery sign on both during plugged in and no plugged in situation;

  • During plugged in: exclamation mark is shown on tool bar as well as when I click the battery icon on the tool bar (to see more information about the battery
  • During no plugged in: exclamation mark is shown only when I click the battery icon on the tool bar

However, I don't see any significant performance issue and no sign that shows "slow charger, charging slowly". Although I feel like my battery life has been slighly decreased after I have the exclamation mark.

 

Should I be worried? Please assist.

 

Thank you!

Ibi

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