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5 Posts

01-02-2017

DE

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  • Posts: 5
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Active Pen Pro 2 Jumps and shoots

2020-01-05, 16:06 PM

I am using my Lenovo L13 Yoga since a month. There are always some issues with my active pen in onenote or windows ink. Mostly its working fine but sometimes the pen shoots randomly like 4 cm up whlie drawing a line. I have the latest drivers and updates and I hope its not the hardware.

Thank you in advance.

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459 Posts

05-02-2019

US

322 Signins

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  • Posts: 459
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  • Location: US
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Re: Active Pen Pro 2 Jumps and shoots

2020-01-07, 10:48 AM

Hi !

 

When did the issue start? Did you notice any system updates prior to the issue?

 

Try to access safe mode and observe if you'll experience the same problem. Here's how. You may also uninstall the existing driver from device manager and download the driver directly from our support website.

 

Hope this helps.

 

Regards,



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