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Blue Screen Again
Posts: 4
Registered: ‎11-09-2011
Location: Zurich
0 Kudos

Anyway to track original part-ids with Thinkpad serial no. ?

[ Edited ]

Hi there,

I have got into a sticky situation, while getting my R61 serviced, and need your help.

Is there a way I can find out what are the serial-ids of the various components, like LCD,battery,processor etc. if I have just the serial number of my Thinkpad ?

 

Reason : The service center team messed up the Motherboard of my first ever & only Thinkpad, and after good round of verbal allegations & accountability reminders, they agreed to replace it (motherboard).


However, the technician informed me that they will provide no assurance that all the parts of the laptop are the same as those that were with original machineSmiley Surprised
They kept the laptop for about 45 days Smiley Mad, saying that the part to be replaced is being ordered/shipped , which, in my opinion, is a very long time to 'misplace' some original parts of my laptop Smiley Indifferent

Please help !

Thanks
A G
Thinkpad R61|8918-B8G|2Gb|160Gb|1680x1080|15.4"|Ubuntu/Vista

Highlighted
Fanfold Paper
Posts: 13
Registered: ‎09-30-2008
Location: UK
0 Kudos

Re: Anyway to track original part-ids with Thinkpad serial no. ?

Hi

 

You can go to the following link and put your serial number in.  It will provide a list of the major parts.

 

http://support.lenovo.com/en_US/product-and-parts/partsLookup.page

 

Hope it helps.

 

Regards

 

Jason Bolton

BWCL - www.bwcl.co.uk

Lenovo Partner

Blue Screen Again
Posts: 4
Registered: ‎11-09-2011
Location: Zurich
0 Kudos

Re: Anyway to track original part-ids with Thinkpad serial no. ?

Thanks Jason,

 

I did a look up & found the standard Manufacture Part No & FRU.

No information about the original build component serial numbers, though Smiley Sad

 

 

Regards

Abhishek Gaurav

Posts: 7,626
Kudos: 759
Solutions: 802
Registered: ‎11-23-2007
Location: USA
0 Kudos

Re: Anyway to track original part-ids with Thinkpad serial no. ?

You will not find the serials anywhere.

 

That type of information is not accessible to the general public.

 

I'm not quite certain that I understand why you'd need that type of info in the first place.

Cheers,

George




In daily use: R60F, R500F, T61, T410

Collecting dust: T60

Enjoying retirement: A31p, T42p,

Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W




Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.
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