02-17-2019 10:38 PM
I experience a BSOD on average once every 24 Hours.
PC: Thinkpad L470 20J5
OS: Windows 10 Pro Build 10240
Network Adapter: Intel(R) Dual Band Wireless-AC 8265 (Driver version - 220.127.116.11) Updated 2 days ago.
Full error code: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
I recently followed this guide on an Intel Forum Link>> https://forums.intel.com/s/question/0D50P0000490YJASA2/netwtw06sys-and-bsod?language=en_US
None of it works.
This device I purchased on the 12 Feb 2019 as a refurbished PC so I have no idea on which Windows update
this problem started. However, I experienced the first BSOD before I could install any apps.
I did run a windows update and still, the BSOD persists but I noticed there seems to be still a major windows
update that I haven't installed (It fails on install), but that's another story.
03-06-2019 12:02 PM
I'm looking into the same type of issue for our Enterprise, which is only affecting a select few users.
My conclusion is that it's related to the 802.11ac wireless mode, it seems to trigger a BSOD when it switches to or from this wireless mode. This is assuming that you have an 802.11ac compatible router? If so, I'm curious of the brand\model.
Anyway - Disable 802.11n/ac from the device manager (Advanced tab) and let us know what happens.
I'll be adding additional information to the Intel post once their site starts cooperating.
03-06-2019 09:10 PM
Hi kmills. I've actually fixed the problem sorry for not updating. I performed a clean install to windows 10 Build 17763.316 and ever since I've never experienced a BSOD. It's been over 2-3 weeks now.
I don't have details about the router as it's a school residence wifi, I also experienced the BSOD when connected to the schools WiFi which is an Enterprise wifi( I hope this is even the right way of describing it.
Just to add, I dual booted Fedora 29 with Windows 10 and I've never experienced the issue on Fedora.
03-07-2019 04:32 AM
I suspect that Windows installed the default\generic wifi driver which does not have 802.11ac capabilties, which is why the BSOD's have stopped. Can you confirm that in the device manager (Advanced tab - it will only have 802.11a/b/g/n listed and not 802.11ac).
08-06-2019 07:25 AM
I had the same problem with the 18.104.22.168 wireless driver on my Intel Dual Band Wireless-AC 8260 adapter in my Yoga after an update this week.
I searched on the adapter, found the Intel driver page, and used the provided tool to update to 22.214.171.124. All is well now.
I also took the opportunity to update the Bluetooth adapter.