English Community

ThinkPad NotebooksThinkPad: L, R and SL series Laptops
All Forum Topics
Options

3 Posts

10-29-2010

Turkey

36 Signins

227 Page Views

  • Posts: 3
  • Registered: ‎10-29-2010
  • Location: Turkey
  • Views: 227
  • Message 1 of 10

Battery Firmware Update Fail

2010-10-29, 22:27 PM

Hello,

 

I'm using a Lenovo SL510 Model: 284799G - NSL99TX. When I try to install it, it fails with a message "The tool was unable to update the battery firmware due to an internal error"

 

I'm using the latest firmware 1.41.

 

Any ideas?

 

Regards,

ilker

Reply
Options

51 Posts

09-23-2009

Turkey

81 Signins

815 Page Views

  • Posts: 51
  • Registered: ‎09-23-2009
  • Location: Turkey
  • Views: 815
  • Message 2 of 10

Re: Battery Firmware Update Fail

2010-10-30, 21:32 PM

I have the same issue.

 

"The tool was unable to update the battery firmware due to an internal error"

 

SL510 Model: 28752PG - NSM2PTX

Firmware : 1.41

Power Management Driver : 1.60.0.4

System Interface Driver : 1.02

Registry result code : -5 (fffffffb) Error updating battery firmware. The system needs to shut down, and the battery firmware update retried.

Lenovo SL500 2746-A78
Reply
Options

3275 Posts

07-31-2008

Pakistan

1715 Signins

151632 Page Views

  • Posts: 3275
  • Registered: ‎07-31-2008
  • Location: Pakistan
  • Views: 151632
  • Message 3 of 10

Re: Battery Firmware Update Fail

2010-10-31, 20:54 PM

Do you have a supported battery?


http://www-307.ibm.com/pc/support/site.wss/MIGR-70811.html#systems

------------------------------------------------------------

Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]

IdeaPad: U350

Apple:- Macbook Air [Snow Leopard]
Did someone help you today? Compliment them with a
Kudos!
Was your question answered today? Mark it as an Accepted Solution
de.gif  Lenovo Deutsche Community   es.gif  Lenovo Comunidad en Español 
Visit my YouTube Channel

Reply
Options

3275 Posts

07-31-2008

Pakistan

1715 Signins

151632 Page Views

  • Posts: 3275
  • Registered: ‎07-31-2008
  • Location: Pakistan
  • Views: 151632
  • Message 4 of 10

Re: Battery Firmware Update Fail

2010-10-31, 21:00 PM

Do you guys have the supported enlisted batteries?


http://www-307.ibm.com/pc/support/site.wss/MIGR-70811.html#systems

------------------------------------------------------------

Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]

IdeaPad: U350

Apple:- Macbook Air [Snow Leopard]
Did someone help you today? Compliment them with a
Kudos!
Was your question answered today? Mark it as an Accepted Solution
de.gif  Lenovo Deutsche Community   es.gif  Lenovo Comunidad en Español 
Visit my YouTube Channel

Reply
Options

3 Posts

10-29-2010

Turkey

36 Signins

227 Page Views

  • Posts: 3
  • Registered: ‎10-29-2010
  • Location: Turkey
  • Views: 227
  • Message 5 of 10

Re: Battery Firmware Update Fail

2010-10-31, 21:29 PM

Yes I can confirm that I have an effected battery. Part Number: 42T4757

Reply
Options

3275 Posts

07-31-2008

Pakistan

1715 Signins

151632 Page Views

  • Posts: 3275
  • Registered: ‎07-31-2008
  • Location: Pakistan
  • Views: 151632
  • Message 6 of 10

Re: Battery Firmware Update Fail

2010-11-01, 15:15 PM

Try the solution offered by jabkels here:- http://lnv.lithium.com/t5/ThinkVantage-Technologies/T410-battery-firmware-update-fails/m-p/307160#M13274

 

Another user said that his battery was faulty, so if above doesn't help then ask lenovo support to replace your battery under warranty. 


Keep us posted.

------------------------------------------------------------

Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]

IdeaPad: U350

Apple:- Macbook Air [Snow Leopard]
Did someone help you today? Compliment them with a
Kudos!
Was your question answered today? Mark it as an Accepted Solution
de.gif  Lenovo Deutsche Community   es.gif  Lenovo Comunidad en Español 
Visit my YouTube Channel

Reply
Options

3 Posts

09-03-2010

usa

7 Signins

67 Page Views

  • Posts: 3
  • Registered: ‎09-03-2010
  • Location: usa
  • Views: 67
  • Message 7 of 10

Re: Battery Firmware Update Fail

2010-11-10, 18:10 PM

Battery  wouldn't charge today. New machine (six months old) SL500

How do i determine if it is the charger, the battery, or the mobo?

Reply
Options

3275 Posts

07-31-2008

Pakistan

1715 Signins

151632 Page Views

  • Posts: 3275
  • Registered: ‎07-31-2008
  • Location: Pakistan
  • Views: 151632
  • Message 8 of 10

Re: Battery Firmware Update Fail

2010-11-11, 14:22 PM

I think only sure way to tell what's wrong is by getting it checked up by lenovo. Alternatively, if you can borrow compatible battery and adapter from someone, then you can determine which part is at fault, but if both battery and adapter don't remedy the issue, then it's probably the mobo.


Hope this helps.

------------------------------------------------------------

Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]

IdeaPad: U350

Apple:- Macbook Air [Snow Leopard]
Did someone help you today? Compliment them with a
Kudos!
Was your question answered today? Mark it as an Accepted Solution
de.gif  Lenovo Deutsche Community   es.gif  Lenovo Comunidad en Español 
Visit my YouTube Channel

Reply
Options

3 Posts

09-03-2010

usa

7 Signins

67 Page Views

  • Posts: 3
  • Registered: ‎09-03-2010
  • Location: usa
  • Views: 67
  • Message 9 of 10

Re: Battery Firmware Update Fail

2010-11-11, 23:14 PM

Thanks for the reply. I was bummed to learn via the lenovo website that although this unit was bought brand new in the box only five months ago, the warranty is expired. Pretty cheesy. So I went ahead and bought a charger of ebay figuring it was the quickest cheapest first stab at it. Since it is on my dime anyway. ; (  

I noticed the charger brick ran very hot and am thinking it cooked itself.  I will know for sure in a couple days.

 

Lenovo might find its way on the short list of computer brands I will never buy again.  Toshiba is on that list.

Reply
Options

3275 Posts

07-31-2008

Pakistan

1715 Signins

151632 Page Views

  • Posts: 3275
  • Registered: ‎07-31-2008
  • Location: Pakistan
  • Views: 151632
  • Message 10 of 10

Re: Battery Firmware Update Fail

2010-11-14, 17:32 PM

You can get warranty date corrected by contacting lenovo, they will probably ask you to send them a copy of original receipt, see this thread too:- http://forums.lenovo.com/t5/General-Discussion/Correcting-inaccurate-warranty-expiration-date/td-p/310504 


Hope this helps.

------------------------------------------------------------

Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]

IdeaPad: U350

Apple:- Macbook Air [Snow Leopard]
Did someone help you today? Compliment them with a
Kudos!
Was your question answered today? Mark it as an Accepted Solution
de.gif  Lenovo Deutsche Community   es.gif  Lenovo Comunidad en Español 
Visit my YouTube Channel

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete