Support in other languages: 
Showing results for 
Search instead for 
Do you mean 
Welcome to the Lenovo Community

Welcome to the Forums!

Welcome to Lenovo's Peer-to-Peer Discussion Community!
Please note our guidelines. How to register and login and Community FAQs.
Shape the Future of PCs

Help Lenovo Shape the Future of PCs

Take the ownership survey. Share your ideas with our product team
Community Spotlight

Visit the Lenovo Blogs!

Check out the ThinkPad Time Machine
Visit the Community Spotlight Blog
Windows  10

Are you ready for Windows 10?

Get to know Windows 10
Visit the Windows 10 Support Center
Reply
Blue Screen Again
Posts: 8
Registered: ‎03-16-2009
Location: Curitiba - PR
0 Kudos

Bluetooth installation problem

[ Edited ]

 

SL500, serial w/ Win 7 x64



After I try to install the 7zbv19ww.exe Bluetooh update, I got this message and the installation rolled back. Did not install.

Tyed with amdinistrator privilege and it still didn´t work.

>>>

Error 1935. An error occured during the installantion of assembly.

'policy.8.0.Microsoft.VC80.ALT, type="win32-policy",version=8.0.50727.42", publicKeyToken="1fc8b3b9a1e18eb",

processorArchitecture="amd64". Please refer....

<<<

Messge trunked in the window.

 

I stiil have the btwhidcs.dll missing message every time the note is rebooted, any suggestion?

 

 Moderator Note: Serial number removed to prevent misuse.



Retired Employee
Posts: 2,437
Registered: ‎04-10-2011
Location: Malaysia
0 Kudos

Re: Bluetooth installation problem

hey kolotelo,

try uninstalling the current bluetooth driver , let windows install its own generic drivers.

can you connect your bluetooth device with generic drivers?

later on, try reinstalling the 7zbv19ww





WW Social Media
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.

Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!



Follow @LenovoForums on Twitter!
Have you checked out the Community Knowledgebase yet?!
How to send a private message? --> Check out this article.
Paper Tape
Posts: 1
Registered: ‎10-10-2011
Location: Sweden - Umeå
0 Kudos

Re: Bluetooth installation problem

I had that problem. My computer denied upgrading. And when I uninstalled the old version and then tried, worked like a charm. So my tip is to... Uninstall the old one 6.2.1.2900 and install 6.2.1.3100 after that. My computer demanded a restart. After that I´m happy. smileyvery-happy: