Support in other languages: 
Showing results for 
Search instead for 
Do you mean 
Welcome to the Lenovo Community

Welcome to the Forums!

Welcome to Lenovo's Peer-to-Peer Discussion Community!
Please note our guidelines. How to register and login and Community FAQs.
Shape the Future of PCs

Help Lenovo Shape the Future of PCs

Take the ownership survey. Share your ideas with our product team
What's DOS?
Posts: 1
Registered: ‎04-09-2012
Location: denmark
0 Kudos

Fingerprint login activated. Don't have access to my PC



I can't login to my computer. When I try to login with my username and password I get a message that the fingerprint login is activated hence I should contact the administrator. I have never used the fingerprint login and don't have administrative rights on my PC.


Is there a way to get access to my computer without formatting it.


Please help



Posts: 955
Topics: 3
Kudos: 80
Solutions: 65
Registered: ‎01-05-2010
Location: INDIA
0 Kudos

Re: Fingerprint login activated. Don't have access to my PC

Hello Singhland and welcome to community,


Kindly check in install program list for Fingerprint or CSS software.


If you cannot login into normal mode then try uninstalling the software from Safe mode.



Best Regards,


Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!