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Fanfold Paper
Posts: 12
Registered: ‎04-26-2009
Location: USA
0 Kudos

Fingerprint software not working with IE 9

I'm running windows 7 64 bit, have fingerprint software v 5.9.5 installed. The only thing that the fingerprint does is log me in at startup but when I use IE 9 it doesn't prompt me to save, use, etc. Does anyone know of a fix to this? Does anyone know of a solution to having the fingerprint reader work with browsers other than IE? 

Posts: 955
Topics: 3
Kudos: 80
Solutions: 65
Registered: ‎01-05-2010
Location: INDIA
0 Kudos

Re: Fingerprint software not working with IE 9

We would like you to uninstall Client Security Software as well as the Fingerprint Software.

 

Download the latest version software from Lenovo website and install it.

 

You can visit the mentioned below web link and here you can type the 7 digit machine type model number and then click on the downloads and drivers.
http://support.lenovo.com/en_IN/product-and-parts/default.page?

 

If you are using Password Manager software then reinstall it also.



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