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Posts: 9,293
Topics: 25
Kudos: 713
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Registered: ‎11-27-2007
Location: Bonnie Scotland
Message 21 of 24 (806 Views)

Re: L520 - Dead screen on arrival.

WOW! Smiley Surprised That seems like a pretty fair good deal to me. Smiley Very Happy

 

How on earth did you manage to persuade them into that?

Andy  

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Posts: 7
Registered: ‎12-07-2011
Location: United Kingdom
Message 22 of 24 (786 Views)

Re: L520 - Dead screen on arrival.

I know, I'm very happy. I really wasn't expecting that.

 

I just explained the situation, that I invested in a Lenovo/Thinkpad for reliability and performance (essential for this machine which I'll be doing music tours with), and I explained my thoughts in the same way as my earlier post here. The Lenovo DOA service team dealing with my case obviously understood things and gave great customer service!

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Posts: 5
Registered: ‎01-30-2012
Location: United States
Message 23 of 24 (704 Views)

Re: L520 - Dead screen on arrival.

i just got my L520. I was so excited, my first Thinkpad.

 

guess what... same thing... lcd was dead on arrival.

 

external monitor works, just like with all of you.

 

i am so disappointed, I dont know what to do. should i return this for a refund or get it repaired?

 

 

What's DOS?
Posts: 1
Registered: ‎02-16-2012
Location: Denmark
Message 24 of 24 (671 Views)

Re: L520 - Dead screen on arrival.

Send it back and get a refund..

There is nothing but problems with L520.  ive also had the same problem and when i called up support, to tell them about the problem. They told me that they wasent aware of that problem.. but after i mailed them the link, to several of sites where people have written about that exact problem. They suddenly was.. OHH THAT PROBLEM..

 

i was told to send it back in, and i did.. I got it back but the problem wasent fixed at all..

 

I never thought Lenovo was gonna make laptops that bad.. but i was wrong.. It really blows..

 

 

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