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3 Posts

12-28-2019

IN

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L340 screen goes blank automatically

2020-01-02, 4:45 AM

Since 2-3 days when i updated my drivers and windows to the latest version the performance of my machine has become slow and the screen goes blank (black) suddenly for 5-10 seconds. And when the screen starts again everything (like fonts, icons) get bigger all of a sudden like the windows version is not compatible.

And i am getting this notification saying "Display driver failed to start; using Microsoft Basic Display Driver instead. Check Windows update for a newer display driver." But in updates its saying, you're up to date.

Thanks in advance for your help and attention.

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265 Posts

11-26-2019

HK

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Re: L340 screen goes blank automatically

2020-01-02, 7:04 AM
tl;dr Go to Lenovo's website and download the Intel display driver. Or you can run Lenovo Vantage -> driver update (if installed) to make your life easier.

Explanation:
Your Intel display card driver has crashed or some of its files are corrupted (as the error message suggest). Windows fall back to the generic driver (i.e. the Microsoft Basic Display Driver), which does not support high resolution. That's why everything looks huge now.
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3 Posts

12-28-2019

IN

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Re: L340 screen goes blank automatically

2020-01-03, 17:39 PM
There are three Display drivers in manual drivers update that are 1. NVIDIA GFE Drive 2. NVIDIA VGA Drive 3. Intel VGA Drive. so which one do i have to download and install?
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265 Posts

11-26-2019

HK

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Re: L340 screen goes blank automatically

2020-01-06, 1:16 AM
Should be the intel one
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3 Posts

12-28-2019

IN

24 Signins

271 Page Views

  • Posts: 3
  • Registered: ‎12-28-2019
  • Location: IN
  • Views: 271
  • Message 5 of 5

Re: L340 screen goes blank automatically

2020-01-06, 14:16 PM
i have installed the intel drivers but issue isnt resolved yet.
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