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esstee1
Paper Tape
Posts: 1
Registered: ‎10-05-2019
Location: US
Views: 139
Message 1 of 2

L430 DVD (or PowerManager) problem

L430 laptop

Windows 10 64bit - build 1903 (upgraded from Win7)

 

I was able to use the DVD without any problems 3 or 4 weeks ago (but can't be sure exactly when and don't know what windows version was in play at the time). 


I suspect an intervening Windows Update has rendered the power manager and/or dvd drivers inop, but I'm not sure what else to try to get the DVD back.


The first symption was a popup dialog when accessing the DVD:

     

There was a problem starting C:\WINDOWS\System32\Lenovo\PowerMgr\PWMTR32V.DLL. 
The specified module could not be found.

I've tried a number of things:

  • uninstall the power manager and PM devices
  • installing the latest version of PowerManager from the Levono support site
  • install latest dvd driver

At this point, I no longer get the PowerMgr DLL error and the Device Manager says that the drive is working properly and the driver is up to date.    I'm no longer seeing the DLL error but the drive isnt actually working -- when I insert a known-good disk into the drive, nothing happens -- the drive does not mount.   Application prompts "Insert disk".

 

Thanks for any new ideas you can suggest!

 

Support Specialist
Posts: 1,406
Registered: ‎08-02-2018
Location: US
Views: 36
Message 2 of 2

Re: L430 DVD (or PowerManager) problem

Hi Esstee1! Welcome to our forums community. The Thinkpad L430 is compatible with Windows 10 1507 version only. Please refer to this link: https://support.lenovo.com/us/en/solutions/ht103535. We highly recommend you to rollback to the previos version of Windows 10. You can try the similar steps discussed in this link. Hope everything goes well for you.



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