10-02-2016 09:00 AM
Am facing use with my windows activation on Lenovo Thinkpad L 440 laptop after doing the factory reset, when i have called Lenovo support center they were asking me to purchase new recovery disk of costing $70 + tax or Annual maintenance fee of $199 + tax to get this issue fixed. But this is very much unfair of asking this much amount of money from customer even after paying for getting Windows 8 on our system during the time of purchase of Laptop. Any one knows the escalation matrix for getting this issue resolved. Please help me out on this regard.