05-20-2015 08:56 PM - edited 05-20-2015 09:01 PM
Having a problem tonight with the audio for my L540. Worked fine yesterday.
Built in speakers (speaker/hp) work normally. However when trying to use headphones, ear buds, etc in the 3.5mm headphone/mic jack on the side, no sound is played through the headset. The computer/driver recognizes that there is a device plugged into the jack (displays RealtekHD Audio 2nd Output in sound/volume button on the taskbar) however still no sound.
I've checked everywhere I can think (volume mixer, device properties, driver properties, apps) and it isn't muted anywhere. In the properties, it say the device is enabled, is working, however when you "test " sound, nothing plays. While the built in speakers are selected, the "test" sound works.
I have updated the driver, rolled it back, unistalled and reinstalled the software (from lenovo website) and the problem persists.
Thinking it is a power or physical issue with the port, I tested the microphone feature in the same port. The microphone works, picks up sound and records. So there is power to and from the port. That has left me scratching my head and searching for any solutions. I have gone into all of the programs, apps and games i used and checked the audio settings, nothing is muted or off.
Has anyone experienced this issue? Better yet has anyone fixed or have any ideas how to resolve? My intuition tells me there is somewhere im not looking that holds the answer.
Thanks in advance guys!
Solved! Go to Solution.
05-20-2015 11:44 PM
Personal website: ThinkScopes
05-21-2015 04:31 AM - edited 05-21-2015 04:32 AM
Found the Realtek audio manager in the control panel. Indeed it was a app/manager I missed.
I open up the manager and it was exactly as you stated. With no headphones, only the built in mic and speakers show up. Once I plug in headphones or headset w/ mic it does detect both, and automatically selects both, with just headphones, it also detects just the headphones.
Before i did anything else, for the heck of it I clicked on the blue play test button under stero configuration and wouldnt you know sound came from the headphones! I will admit i try want to again wipe the driver clean off and reinstalled in last night before bed changed settings then shut down for the night without a test. Once i saw your response i started it up immediately to try.
So whether entering the Realtek Audio did it or the reinstall again it works!
Thanks for the information/reply.
05-21-2015 11:36 PM
Personal website: ThinkScopes
09-06-2015 12:51 PM
08-18-2016 07:56 AM
I have ideapad 300 - n.
I installed conexnat smart audio hd driver and restarted my device , speakers and 3.5 mm jack port worked correctly before next time that I turned on my labtop. the speakers and also the 3.5mm jack port didn't work at all. I had to unistall the driver and reinstall it to work speakers and jack correctly again. what I suppose to do to solve this problem? I will be gratefull if you answer my question guys..