02-08-2010 04:06 AM
I have troubles with my Lenovo Fingerprint Keryboard (KUF0452) and my new Lenovo R500 (2732-7UG).
I can use the built in fingerprint without problems. When i´m in the office, my R500 is in the docking station (2504). At the docking station is my lenovo Fingerprint keyboard attached. If i want to use the fingerprint reader built in the keyboard nothing happens.My OS is Windows 7 Profesional 32bit.
I have installed the correct driver, and Systemtest says the device is OK.
I have controlled the Bios Settings for the fingerprint sensor (external before internal)
Now I don´t know what els could be the matter ??? Please help me whis your suggestions!
Excuse my bad english -Thanks!
02-08-2010 04:19 AM
if you connect the keyboard directly to the laptop usb port, does it still produce this problem?
02-08-2010 04:57 AM
Thank you for your quick reply! I connected the keyboard directly to the R500. The problem is the same ...
02-08-2010 05:08 AM
do you have another machine to try the keyboard on? do you know whether this particular keyboard works on other Thinkpad machines?
02-08-2010 06:59 AM
I had the same Keyboard on my old R60 and it works great! No Problems. Got a new R500 a few weeks ago and it doesn´t work since i have it. All other items on the docking (also from my old R60) works fine, except the keyboard.
I thank you for your help. Have you any other suggestions?