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10 Posts

09-24-2009

Germany

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Lenovo R500 shutdown after unlock

2010-11-25, 12:36 PM

We've got three R500 in our company, that have the following problem:

 

- The user lock his Windows XP Professional system with CONTR + ALT + DEL

 

- After his return, he unlock the system-lock with the same key combination and his logon precedure.

 

- A short time later, the system shut down autonomous, without any question to save all unsecured files.

 

 

 

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1991 Posts

05-17-2008

USA

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Re: Lenovo R500 shutdown after unlock

2010-11-25, 20:36 PM
try using the windows key + L combo to lock the pc see if that helps



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10 Posts

09-24-2009

Germany

8 Signins

110 Page Views

  • Posts: 10
  • Registered: ‎09-24-2009
  • Location: Germany
  • Views: 110
  • Message 3 of 4

Re: Lenovo R500 shutdown after unlock

2010-11-26, 7:02 AM

It's the same problem with Windows-Key + L.

 

Any other ideas?

 

 

edit:

- we did a complete new installation with 2 of these laptops......the same problem

- we installed the newest Thinkpad-software-versions using the Software Updater (included BIOS-Update).....no change

- we deinstalled all (visible) Thinkpad-software with the Windows-Software-Deinstallation......no change

- we checked our network.....it seems okay

 

 

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10 Posts

09-24-2009

Germany

8 Signins

110 Page Views

  • Posts: 10
  • Registered: ‎09-24-2009
  • Location: Germany
  • Views: 110
  • Message 4 of 4

Re: Lenovo R500 shutdown after unlock

2010-11-30, 9:03 AM

Anyone an idea?

 

 

What could be the problem? Hardware? Software? Network? User???

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