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Rogerw
Paper Tape
Posts: 1
Registered: ‎08-03-2010
Location: London Kentucky
Views: 1,028
Message 1 of 3

Lenovo SL 500 laptop left hinge breaking

Our Company has purchased 40 new SL 500 laptops 8 of the 40 Computers have the left Hinge broke and have been returned to Lenovo for repair. These laptops are in Service Trucks and mounted on stands. Some of them are using screen secure holders as a part of the mounting bracket. We are trying to decide is these computers getting abused or is this a factory issue.

Thanks

Community Moderator
Community Moderator
Posts: 3,918
Registered: ‎01-05-2008
Location: DE
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Message 2 of 3

Re: Lenovo SL 500 laptop left hinge breaking

Hello Rogerw, welcoem to Lenovo forums.

Please provide us with some pics of the damage and the secure holders.

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lead_org Microsoft MVP Contributor
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Registered: ‎12-19-2008
Location: Australia, Melbourne
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Message 3 of 3

Re: Lenovo SL 500 laptop left hinge breaking

how much vibration does your truck experience? also is there some sort of cushioning around the LCD in the mounting bracket? Finally how much space is there for screen movement within the mounting bracket.  

 

SL series doesn't employ a magnesium rollcage like the R, T, W series. If these is lot of vibration, then it is best to use R400 or R500 series (outlet.lenovo.com).

 

The SL series were designed a desktop bound pc, so the hinge won't take much before it actually breaks off. 

Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft

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