07-19-2011 06:00 AM
My SL500's left hinge broken in warranty but lenovo says that: This situation is not in warranty, this is user related problem. In this forum a lot of peoples have same problem but their laptops fixed in warranty. Why my laptop not fixed in warranty?
07-27-2011 08:25 PM
09-19-2011 11:54 PM - last edited on 09-20-2011 09:52 PM by Maliha
Thank you for your help. My left hinge fixed in warranty.
I think the Destek A.S. company angry with me. Because my laptop's volume, mute and lenovo care buttons not work anymore. Also when i close display, my laptop not sleep anymore. Assembly of the laptop is very bad and big cover at the bottom of the laptop broken.
What kind of a company is Destek A.S.? My laptop is very bad situation now. How can i send my laptop again to this company? What if my laptop parts changes with bad ones. How can i trust Lenovo's Warranty Company? Also i can't reach any lenovo related person in Turkey.
My warranty ends 28.10.2011
1. Bad assembly
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