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Amit201980
Not applicable
Posts: 5
Registered: ‎12-26-2018
Location: IN
Views: 490
Message 1 of 10

Lenovo Thinkpad L460 unable to boot by any option

I am having problme with Lenovo L460 its not booting by bootable flash disk or external bootable CD what to do?

Saperkus
Not applicable
Posts: 605
Registered: ‎12-30-2017
Location: PL
Views: 480
Message 2 of 10

Re: Lenovo Thinkpad L460 unable to boot by any option

You probably have enabled Secure Boot and UEFI only boot settings. Please go to BIOS and then change three settings:

- Security > Secure Boot > Secure Boot > Disabled

- Startup > UEFI/Legacy Boot > Both

- Startup > UEFI/Legacy Boot Priority > Legacy First

 

Save changes and try to boot again from external media.

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Amit201980
Not applicable
Posts: 5
Registered: ‎12-26-2018
Location: IN
Views: 454
Message 3 of 10

Re: Lenovo Thinkpad L460 unable to boot by any option

Thanks but still same let me tell you the history the laptop was in working coundition came for OS reinstallation I was doing ghosting by using Symantec Ghost during that without finishing it restart and after that it doesn't booting by any of the option available kindly help. Thanks

Saperkus
Not applicable
Posts: 605
Registered: ‎12-30-2017
Location: PL
Views: 445
Message 4 of 10

Re: Lenovo Thinkpad L460 unable to boot by any option

At that time you were restoring disk from image or you were creating disk image?

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Amit201980
Not applicable
Posts: 5
Registered: ‎12-26-2018
Location: IN
Views: 441
Message 5 of 10

Re: Lenovo Thinkpad L460 unable to boot by any option

I was restoring the disk from image

Saperkus
Not applicable
Posts: 605
Registered: ‎12-30-2017
Location: PL
Views: 433
Message 6 of 10

Re: Lenovo Thinkpad L460 unable to boot by any option

Have you done it before and it was working correctly or you tried to restore it for the first time?

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Amit201980
Not applicable
Posts: 5
Registered: ‎12-26-2018
Location: IN
Views: 430
Message 7 of 10

Re: Lenovo Thinkpad L460 unable to boot by any option

We did it many times but it happens in this case do I have to send it for warranty as it's under warranty

Saperkus
Not applicable
Posts: 605
Registered: ‎12-30-2017
Location: PL
Views: 419
Message 8 of 10

Re: Lenovo Thinkpad L460 unable to boot by any option

You can send it anytime, but your request may be rejected, as Norton Ghost issues are supported by Norton, not Lenovo. I would advice to check if you can install fresh copy of Windows using Microsoft intallation image. You can download it there. If you'll be able to boot from this image and install Windows 10, then issue is with Norton Ghost or it's image. If you won't be able to boot, then there might be an issue with BIOS or USB ports. In that case, I would contact with Lenovo's service.

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Amit201980
Not applicable
Posts: 5
Registered: ‎12-26-2018
Location: IN
Views: 413
Message 9 of 10

Re: Lenovo Thinkpad L460 unable to boot by any option

Thanks for this but to install new Image laptop has to boot first by any option like bootable flash disk, Bootable CD or by network boot option but it is not booting by any of this.

Saperkus
Not applicable
Posts: 605
Registered: ‎12-30-2017
Location: PL
Views: 411
Message 10 of 10

Re: Lenovo Thinkpad L460 unable to boot by any option

I see, so it's unbootable by any means. If there's no Operating System installed on this laptop and there's no way to boot any installer from USB, then there's probably a problem with motherboard. In that case, I would advice to contact with Lenovo's service.

 

EDIT:

Before doing so, try to restore factory settings in BIOS. If this also won't help, then contact with Lenovo's service.

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