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14 Posts

07-11-2014

Germany

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R400 optical disk drive doesn't turn on

2014-07-11, 10:53 AM

Hello,

 

I have the Modelle R400 running Windows 7 Pro (64 bit) on it.

The problem is the opticale disk drive is diabled by the energy manager and it dosn't turn on.

 

Anybody can help me?

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3019 Posts

03-15-2014

Bangalore

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Re: R400 optical disk drive doesn't turn on

2014-07-14, 11:59 AM

Hi Reiji,

 

Welcome to Lenovo Community!

 

As per your query we understood that you are having an issue with ODD drive on ThinkPad R400.

 

To resolve the issue you can check with uncheck the “Disable optical drive” option from Power manger – Global power settings – Battery Stretch Setting and restart the system.

 

Please click here to view the power manager image.

 

Hope this helps!

 

Best regards,

Hemanth Kumar



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14 Posts

07-11-2014

Germany

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  • Message 3 of 8

Re: R400 optical disk drive doesn't turn on

2014-07-14, 15:00 PM
Thanks!
Disableing that feature is a working work around.
But it doesn't fix the problem that this feature doesn't work. :/
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3019 Posts

03-15-2014

Bangalore

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  • Message 4 of 8

Re: R400 optical disk drive doesn't turn on

2014-07-15, 8:20 AM

Hi Reiji,

 

Thank you for the reply!

 

We wanted to know if the issue with Power Manager setting or with the ODD hardware, if it is working fine after disabling the optical drive option in power manager, then I suggest you to check with updating the Power Manger.

 

Uninstall the Power Manager application from control panel – program and feature and restart the system. After restarting download the power manager application from Lenovo support site and install it.

 

Below is the link to enter the downloads page and download latest application accordingly, please click on "Select Product" then in "QUICK PATH" enter the MTM no. select the exact model.

 

http://support.lenovo.com/en_US/downloads/default.page#

 

Hope this helps!

 

Best regards,

Hemanth Kumar



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14 Posts

07-11-2014

Germany

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  • Message 5 of 8

Re: R400 optical disk drive doesn't turn on

2014-07-18, 9:59 AM

If I use my computer on the energy cable and not only on battery the ODD is permantly active and it works. :)

I will have to see how it will react when I am useing my laptop just on battery.

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3019 Posts

03-15-2014

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  • Message 6 of 8

Re: R400 optical disk drive doesn't turn on

2014-07-18, 11:32 AM

Hi Reiji,

 

Sure, please check the issue on battery mode, and let us know the findings.


Hope to hear back soon.

 

Best regards,

Hemanth Kumar



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14 Posts

07-11-2014

Germany

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  • Posts: 14
  • Registered: ‎07-11-2014
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  • Message 7 of 8

Re: R400 optical disk drive doesn't turn on

2014-07-19, 14:02 PM

hmm now it works but I changed nothing.

The only thing I did is updating via the the Lenovo ThinkVintage Tool.

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3019 Posts

03-15-2014

Bangalore

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  • Posts: 3019
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  • Message 8 of 8

Re: R400 optical disk drive doesn't turn on

2014-07-21, 6:58 AM

Hi Reiji,
 
I am glad to know that the issue has been resolved. Please feel free to post in Lenovo Community Forums if you have any further queries!

 

If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

 

Cheers!:smileyhappy:

Hemanth Kumar



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