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Paper Tape
Posts: 2
Registered: ‎02-17-2009
Location: Jordsn
Views: 2,684
Message 1 of 3

R500 Shuts Down Unexpectedly

Hel Lenovo please!


My R500 ThinkPad, model 2716-CTO keeps shutting down unexpectedly! I have XP SP3. I tried every resolution possible; from the latest windows patches to the latest Lenovo system updates throught the system update utility. Nothing seems to work out. Any clues or hints?

What's DOS?
Posts: 1
Registered: ‎07-10-2009
Location: Arizona
Views: 2,560
Message 2 of 3

Re: R500 Shuts Down Unexpectedly

The same happens in my Thinkpad T60. In my case it won't turn on again until I follow these steps:

1.- unplug the laptop from the power source

2.- remove the battery

3.- push the turn on button several times

4.- keep the turn on button pushed for several seconds

5.- put back the battery (and plug the system again)

7.- push the turn on button again.


I called the service about this problem. They say it is caused by the static. I am using an antistatic mat but the problem keeps happening.

Retired Guru
Posts: 993
Registered: ‎03-10-2009
Location: Michigan
Views: 2,553
Message 3 of 3

Re: R500 Shuts Down Unexpectedly

Hi youseformar,


Welcome to the Lenovo forum Smiley Happy


Your R500 might be overheating. Please see this thread for links to software that you can use to monitor your ThinkPad's temperature sensors.


Best regards,



Results of Your Ideal Business-Class Laptop survey, concluded 2009-07-29.

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