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2lopez
Paper Tape
Posts: 3
Registered: ‎03-15-2010
Location: Bruxelles, Belgique
Views: 1,103
Message 1 of 5

R52 - The pc freezes from time to time

Hi guys.

 

I've a thinkpad R52 since some years ago. I've not had any problems with it until now, I've just upgraded the RAM and nothing else. Let's say that I'm a satisfied client.

 

But some days ago it started to freeze from time to time for some seconds: it doesn't answer to any input (keyboard, trackpad, etc.). After some seconds it starts to work again. I've even replaced the hard drive for a new one without any performance improvement.

 

Before calling the support service, does somebody know which component could be failing? HD and memory seem to be excluded, I've tested them already on other pcs.

 

Regards,

 

      Roberto

 

 

Retired Moderator
Retired Moderator
Posts: 3,220
Registered: ‎07-31-2008
Location: Pakistan
Views: 1,062
Message 2 of 5

Re: R52 - The pc freezes from time to time

Hi Roberto,


Welcome to the forum!


I recommend running PC Doctor's or lenovo toolbox's complete diagnostic test on your system. 


Toolbox -> http://www-307.ibm.com/pc/support/site.wss/MIGR-67520.html

PC Doctor -> http://www-307.ibm.com/pc/support/site.wss/MIGR-56222.html


Also, it wouldn't be a bad idea if you download and boot from Live CD of any linux distro like Linux Mint.


Hope it helps.

------------------------------------------------------------

Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]

IdeaPad: U350

Apple:- Macbook Air [Snow Leopard]
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2lopez
Paper Tape
Posts: 3
Registered: ‎03-15-2010
Location: Bruxelles, Belgique
Views: 1,047
Message 3 of 5

Re: R52 - The PC freezes from time to time

Thanks for your answer Maliha,

 

I'm already a Linux user. I've tried to boot with a CD but no way... The PC freezes already at the IBM screen at the beginning. I cannot even choose the boot device!!! :-(

 

Regards,

 

   Roberto

 

 

Retired Moderator
Retired Moderator
Posts: 3,220
Registered: ‎07-31-2008
Location: Pakistan
Views: 1,041
Message 4 of 5

Re: R52 - The PC freezes from time to time

If memory and HDD are tested then it's probably the motherboard that's failing. Give support a call if you're under warranty.


Hope it helps.

------------------------------------------------------------

Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]

IdeaPad: U350

Apple:- Macbook Air [Snow Leopard]
Did someone help you today? Compliment them with a
Kudos!
Was your question answered today? Mark it as an Accepted Solution
de.gif  Lenovo Deutsche Community   es.gif  Lenovo Comunidad en Español 
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2lopez
Paper Tape
Posts: 3
Registered: ‎03-15-2010
Location: Bruxelles, Belgique
Views: 1,039
Message 5 of 5

Re: R52 - The PC freezes from time to time

I've thought so since the beginning... I'll call then. Thanks Maliha!

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