11-21-2011 01:33 AM
my R60 mouse cursor is frequently stuck dead on the screen. have to switch off laptop for at least 30 mins to get the mouse working again. next time problem happens again, could be 1 day to 1 week.
have installed the latest lenovo mouse drivers but no use.
didn't install any windows updates recently.
OS is windows xp, service pack 3.
please help, thanks.
11-22-2011 07:13 AM
11-23-2011 02:47 AM
the problem occur on the trackpoint, trackpad and usb mouse.
the trackpoint and trackpad work OK in the thinkvantage recovery partition.
I have installed the latest R60 mouse drivers.
how do I test the problem? lenovo thinkvantage toolbox? I am not installing it for now because of microsoft framework 3.5 requirement.
this fault is a persistent, frequent but not always recurring problem. the problem might occur every few days, a week or if I'm lucky 2 weeks but it will def happen again.
11-23-2011 07:47 AM
11-24-2011 01:44 AM
11-24-2011 09:20 PM
software issue? I once got this problem instantly after a bootup so it can't be due to a overloading of system processes. think my laptop has very few unnecessary background process running. next time when problem happens again, I will check the CPU usage.
thanks you and GMAC-R60 for the replies.
11-25-2011 11:56 AM
11-25-2011 01:39 PM
11-26-2011 03:44 PM
A somewhat of a shot in the dark on my part: how is your battery?
11-26-2011 09:02 PM - edited 11-26-2011 09:05 PM
the problem happened again. I let the laptop rest for 1 hr. started windows. mouse crusor still stuck on both usb mouse and trackpad. I then went into recovey desktop mode. both the usb mouse and trackpad work in recovery mode but failed in windows xp.
so the problem is likely software, not hardware? would a reinstall of windows xp solve the problem? I have already uninstalled and installed the latest mouse drivers.
I only using this laptop at home, battery not attached for long time.