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4 Posts

06-21-2011

Yekaterinburg

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R61 S/N is invalid ?

2011-06-21, 7:56 AM

R61 14" wide TN matrix is died.

I called a service, and they said, that notebook's S/N ( ABCD ) is invalid.

How can it be ?

 

Moderator Note: Serial number removed to prevent misuse.

Solved! See the solution
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20986 Posts

12-20-2008

Australia, Melbourne

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Re: R61 S/N is invalid ?

2011-06-21, 15:20 PM
http://support.lenovo.com/en_US/product-service/warranty-status/default.page?

check in the above page, and see whether the serial number on your machine is valid or not.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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4 Posts

06-21-2011

Yekaterinburg

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  • Message 3 of 7

Re: R61 S/N is invalid ?

2011-06-22, 4:13 AM
Thank you!
Page says "Error : Machine Type and Serial Not Found in IBase."
What can it be ?
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20986 Posts

12-20-2008

Australia, Melbourne

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  • Message 4 of 7

Re: R61 S/N is invalid ?

2011-06-22, 5:21 AM
That could mean the database does not have a record of your system. where did you get the machine from?
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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4 Posts

06-21-2011

Yekaterinburg

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  • Message 5 of 7

Re: R61 S/N is invalid ?

2011-06-22, 6:47 AM
I get it from a big distributor, "Verysell", at Yekaterinburg/Russia.
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20986 Posts

12-20-2008

Australia, Melbourne

20622 Signins

444194 Page Views

  • Posts: 20986
  • Registered: ‎12-20-2008
  • Location: Australia, Melbourne
  • Views: 444194
  • Message 6 of 7

Re: R61 S/N is invalid ?

2011-06-22, 8:44 AM
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=look-warnty

try the above link.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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4 Posts

06-21-2011

Yekaterinburg

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  • Message 7 of 7

Re: R61 S/N is invalid ?

2011-06-22, 11:22 AM
Thank you! Above links says, that there is such a S/N. I;v called a hotline 8-800-100-7888 (from Russia). They told me guarantee time is out.

So, not all Serial Numbers passes check online.
Thank you.

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