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sea_owl
Blue Screen Again
Posts: 4
Registered: ‎06-21-2011
Location: Yekaterinburg
Views: 702
Message 1 of 7

R61 S/N is invalid ?

R61 14" wide TN matrix is died.

I called a service, and they said, that notebook's S/N ( ABCD ) is invalid.

How can it be ?

 

Moderator Note: Serial number removed to prevent misuse.

lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Registered: ‎12-19-2008
Location: Australia, Melbourne
Views: 692
Message 2 of 7

Re: R61 S/N is invalid ?

http://support.lenovo.com/en_US/product-service/warranty-status/default.page?

check in the above page, and see whether the serial number on your machine is valid or not.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
sea_owl
Blue Screen Again
Posts: 4
Registered: ‎06-21-2011
Location: Yekaterinburg
Views: 679
Message 3 of 7

Re: R61 S/N is invalid ?

Thank you!
Page says "Error : Machine Type and Serial Not Found in IBase."
What can it be ?
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lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Registered: ‎12-19-2008
Location: Australia, Melbourne
Views: 672
Message 4 of 7

Re: R61 S/N is invalid ?

That could mean the database does not have a record of your system. where did you get the machine from?
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
sea_owl
Blue Screen Again
Posts: 4
Registered: ‎06-21-2011
Location: Yekaterinburg
Views: 668
Message 5 of 7

Re: R61 S/N is invalid ?

I get it from a big distributor, "Verysell", at Yekaterinburg/Russia.
lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Registered: ‎12-19-2008
Location: Australia, Melbourne
Views: 659
Message 6 of 7

Re: R61 S/N is invalid ?

http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=look-warnty

try the above link.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
sea_owl
Blue Screen Again
Posts: 4
Registered: ‎06-21-2011
Location: Yekaterinburg
Views: 650
Message 7 of 7

Re: R61 S/N is invalid ?

Thank you! Above links says, that there is such a S/N. I;v called a hotline 8-800-100-7888 (from Russia). They told me guarantee time is out.

So, not all Serial Numbers passes check online.
Thank you.

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