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ndd430
What's DOS?
Posts: 2
Registered: ‎09-15-2008
Location: Ontario
Views: 7,560
Message 1 of 7

SL400 - Volume Keys Do Not Work on Clean Install of XP + Unknown Device

Hello,

 

As stated, I can't get the hardware volume up/down/mute button keys to work.

 

I've already installed the System Interface drivers + all the hot keys drivers and still no go.

 

On top of that, I have an unknown device that I can't figure out.  I've ran UnknownDeviceIdentifier utility and none of the items identified matches the hardware instance ID of the unknown device.

 

Anyone here can point me to the right directions?  Thanks.

Former Employee
Posts: 254
Registered: ‎11-26-2007
Location: Raleigh, NC
Views: 7,529
Message 2 of 7

Re: SL400 - Volume Keys Do Not Work on Clean Install of XP + Unknown Device

Welcome to the forum!

 

Have you tried running System Update to pull in any uninstall driver packages? Have you installed all drivers from the SL400 driver page?

 

How did you install XP exactly?

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ndd430
What's DOS?
Posts: 2
Registered: ‎09-15-2008
Location: Ontario
Views: 7,498
Message 3 of 7

Re: SL400 - Volume Keys Do Not Work on Clean Install of XP + Unknown Device

Thanks for the welcome.

 

I ran System Update but it didn't lead me to a solution.  I installed from my copy of windows xp as the laptop was originally loaded with vista

I'll start from scratch again and post back if I find success or not.
Community Moderator
Community Moderator
Posts: 3,916
Registered: ‎01-05-2008
Location: DE
Views: 7,478
Message 4 of 7

Re: SL400 - Volume Keys Do Not Work on Clean Install of XP + Unknown Device

Hello,

 

please note. Install max 7 Updates per session. And some program must be installed in specific order!

 

 

- WLAN-Treiber und PROSet/Wireless (together in Lenovo-Pack) install and restart
- Powermanager install - restart
- Hotkey-Feature install - restart
- Access Connections install - restart 

 

Regards

Andreas

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seltzerman
Paper Tape
Posts: 2
Registered: ‎09-23-2008
Location: San Francisco
Views: 7,375
Message 5 of 7

Re: SL400 - Volume Keys Do Not Work on Clean Install of XP + Unknown Device

I have also had great difficulty with my sound controls on my brand new SL400.  I frequently have to reboot in order to get sound from any audio program.   At the very least, many audio programs, like RealPlayer need to be launched, closed and then re-launched in order for the sound to work.  The system came completely updated with only a couple of minor optional udates to install, and none of thoe made a difference.

 

Craig

zliu205
Paper Tape
Posts: 6
Registered: ‎09-28-2008
Location: Sydney
Views: 7,247
Message 6 of 7

Re: SL400 - Volume Keys Do Not Work on Clean Install of XP + Unknown Device

Hey guys, have you successfully installed the "Intel Matrix Storage Manager for Windows XP" for sl400 and sl500 series?  coz I can't get it to work when doing a clean install of XP on my sl500. when I run 2ksetup.exe, it simply tells me installed failed in a second.

 

I had also tried this "Intel Matrix Storage Manager for Windows XP" for the T/R series, surprisingly, this driver can be installed, but the problem is in BIOS I can't switch SATA back from compatability to AHCI.

 

So which driver did you use, and if you are successful, how did you install it?

 

Thanks very much in advance.

trikka
Punch Card
Posts: 50
Registered: ‎09-21-2008
Location: Australia
Views: 7,234
Message 7 of 7

Re: SL400 - Volume Keys Do Not Work on Clean Install of XP + Unknown Device

I did a clean XP install on my SL400 today. The volume up/down/mute buttons worked after installing ATK Hotkey Driver, and the on-screen display for said buttons worked after installing Hotkey Driver (aka Hotkey Utility).

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