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rwsheffield
Paper Tape
Posts: 2
Registered: ‎07-26-2012
Location: Las Vegas
Views: 325
Message 1 of 2

SL500 Warranties

I'm a diehard Lenovo/IBM user.  I'll keep my laptops and PCs for an average of 8 years.  This SL500 is giving me problems and I'm not sure what to do.

 

My first issue is my extended warranty expired in May.  They never contacted me to extend and no one will even talk to me.  Anyone know how I can get an onsite extension with Lenovo or another firm?

 

Highlighted
Retired Support Specialist
Posts: 524
Registered: ‎07-19-2012
Location: Raleigh, NC
Views: 318
Message 2 of 2

Re: SL500 Warranties

Unfortunately, you cannot extend a warranty that has expired.  You can, however, purchase  a ThinkPlus and Lenovo Care Services maintenance agreement.

 

Here is the link to ThinkPlus and Lenovo Care Services:

 

http://support.lenovo.com/en_US/detail.page?LegacyDocID=THNK-PLUS

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