SL500 " this program does not support this system"

[kaika111]

Hi Adam,

it says 12|1|2010 but when I downloaded and run tool u gave me link for, it says that updates not necessary.

U have any other ideas what might be wrong?

Kika

[romant]

I have the same problem on my T60 (2613CTO) WinXP SP3 -  Hotkey Features Integration failed to install starting from version 3.84.1500; latest version 3.84.2000 also gave the same error - "this program does not support this system".

Currently installed version is 3.81.0100.

Solution which was proposed by dameischta on previous page (Copy the files SWI32.sys and SWIX64.sys from version 3.81.0100 to the corresponding folder of the latest version) doesn't work for me.

System has all latest OS updates as well as Lenovo drivers.

Any ideas?

[gianry]

I still not able to use the function button for swtiching wifi bluetooth as the Hotkey software doesn't install

[spacman]

Thank you for advice dameischta, manged to install new hotkey driver to my SL 300

[RichSL500]

I have this probem too on a SL500 Windws 7 machine.  Can anyone please tell me how can I locate and download the older driver version referenced in the solution?  sl500 ATK Hotkey features integration Driver 3.81.0100.

[RichSL500]

I found the old version through trial and error and the solution recommended by dameischta worked perfectly.  Anyone else who needs this can find it at http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/8jvu23ww.exe

[Mornsgrans]

Today i had the same issue on a Z60t with new installed Windows 7

3.86.0000	buggy
3.85.0000	buggy
3.84.5000	buggy
3.84.2000	buggy
3.84.1500	buggy
3.81.0100	works!!!

[powersjon]

Same issue here. I did a factory restore and performed the steps suggested by dameischta and I found out that this method works, but fails to replace the ugly green factory OSD with the nice black & white fade in/out OSD that comes with the previous version (8jvu23ww), so I uninstalled all the Hotkey drivers and just installed the previous version from the download link above. When comparing the extracted files, it seems the latest version is missing some folders that the previous version comes with, namely DISPUTIL, LPU, SMIIF, and VS. If you absolutely need the latest drivers, you might try first installing the version from the link provided above, and then the latest version on top of it using the method described by dameischta. I would try it myself, but I've already wasted way too much time trying to figure this out and I refuse to spend another minute messing around with this issue. Unless I find a reason to upgrade, the 3.81.0100 drivers are fine by me.

P.S. - I'm on an SL500 running XP Pro SP3.

[jlivitski]

I have had this problem on 2x SL500's, fresh install of Win7. Lenovo needs to fix this.

[Yuri_Smolyansky]

Thank You for the link and explanation! It works for my SL500 ThinkPad with Win7!!!